Are HayatBreeze products 100% natural and chemical-free?
Yes, all HayatBreeze products are crafted from 100% natural ingredients and are entirely free of harsh chemicals, parabens, sulfates, and artificial additives. We believe in the power of nature and traditional herbal wisdom to enhance your health and beauty.
Do your products have any side effects?
Our products are made from natural herbs and are generally safe for use. However, individual reactions may vary. We recommend conducting a patch test before full use. If you have sensitive skin or medical conditions, please consult your physician prior to use.
Can I use your herbal products alongside my current medications?
While our products are natural, it's best to consult your doctor or healthcare provider before using any herbal product in combination with prescription medication, especially if you have a medical condition.
Are HayatBreeze products safe for children or pregnant women?
Some products may be suitable, while others may not be recommended during pregnancy or for young children. Always read the label carefully and consult with a qualified healthcare provider before use.
How do I know which product is right for me?
Each product has detailed descriptions and benefits listed on our website. If you need personalized guidance, feel free to contact our support team—we're happy to help you choose the right product for your needs.
Are your products certified or lab-tested?
Yes, our products are manufactured in certified facilities and undergo strict quality control processes. Many of our herbal ingredients are lab-tested to ensure purity, safety, and effectiveness.
How long does it take to see results?
Results vary depending on the product and the individual. Some users may notice improvements within a few days, while others may take a few weeks of consistent use to experience the full benefits.
How should I store the herbal products?
Store products in a cool, dry place away from direct sunlight and moisture. Make sure containers are tightly closed after each use to maintain freshness and potency.
How long does delivery take?
Delivery typically takes 3–5 business days within Pakistan and 7–14 business days for international orders. Delivery times may vary depending on your location and the shipping option selected.
Do you offer international shipping?
Yes, we ship internationally. Shipping charges and delivery times vary depending on the destination country. You’ll see shipping options at checkout.
What if I receive a damaged or wrong product?
In case of a damaged or incorrect product, please contact us within 48 hours of receiving your order. We will promptly resolve the issue by replacing the item or offering a refund as per our return policy.
Do you offer Cash on Delivery (COD)?
Yes, cash on delivery is available for customers within Pakistan. For international orders, prepayment is required via card or bank transfer.
What payment methods do you accept?
We accept a wide range of payment methods, including cash on delivery (within Pakistan), credit/debit cards, bank transfers, and mobile wallet payments.
Is my payment information secure?
Absolutely. We use encrypted and secure payment gateways to ensure your information remains safe and confidential during every transaction.
How can I cancel or modify my order?
You can cancel or modify your order within 2 hours of placing it by contacting our support team. Once the order is shipped, changes may not be possible.
How can I contact HayatBreeze support team?
You can reach our support team via email at support@hayatbreeze.com or WhatsApp us directly through the number listed on our website. We aim to respond within 24 hours.
What are your working hours?
Our customer support is available Monday to Saturday, from 10 AM to 7 PM (PKT). Feel free to reach out during these hours for any assistance.
